Privacy Policy

Last Updated: August 31, 2024

Introduction

Welcome to Gluco AI. At Gluco AI, we prioritize your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using Gluco AI’s website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue using our site and services immediately.

1. Information We Collect

We collect information to provide better services to our users. This includes:

a. Personal Data

When you interact with our services, we may collect personal data that you voluntarily provide to us. This may include, but is not limited to:

• Full name

• Email address

• Date of birth

• Health data, including glucose levels

• Other contact or identifying information

b. Automatically Collected Information

We may automatically collect certain information about your device and browsing actions, such as:

• IP Address

• Browser type and version

• Time zone settings

• Device identifiers

• Information about how you use our services

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services

• To improve, personalize, and expand our services

• To communicate with you, including sending updates or information related to your health and usage of the app

• To ensure the security and integrity of our systems

• To process transactions and send notifications about your account

• To comply with legal obligations

Please note: Gluco AI is a tool for managing your health data and is not intended to provide medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider for medical advice.

3. How We Use Your Dexcom Data

If you connect your Dexcom device with Gluco AI, we use the glucose data provided to:

• Track your blood sugar levels and identify patterns, including glucose spikes and trends.

• Help you better understand how your food and lifestyle impact your glucose levels.

We never share your Dexcom data with third parties, and it is used solely for improving your experience with Gluco AI. Your data is kept secure, and we prioritize your privacy in every aspect of our services.

4. How We Share Your Information

We do not sell, trade, or transfer your Personal Data to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating our website and services, conducting business, or providing services to you. These parties are bound by strict confidentiality agreements.

• Legal Obligations: We may disclose your data where required by law, to protect your rights, or to comply with a judicial process.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of that transaction.

5. Data Retention

We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. We may also retain and use your information to resolve disputes and enforce our agreements.

6. Security of Your Information

We take reasonable precautions to protect the security of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to your personal data

• Request deletion of your personal data, subject to certain exceptions

• Withdraw consent where applicable

• Object to the processing of your data in certain circumstances

If you wish to exercise any of these rights, please contact us at support@glucoai.org.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date at the top of this page. Your continued use of our services after any modification indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Gluco AI

Email: support@glucoai.org

This Privacy Policy ensures transparency in how we collect and manage your data while emphasizing that Gluco AI is a tool to help

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